If you have symptoms of coronavirus (COVID-19), you can ask for a test to check if you have the virus. You need to get the test done in the first 5 days of having symptoms.
You can request a test online by visiting www.nhs.uk/ask-for-a-coronavirus-test or you can call the Coronavirus Testing Contact Centre on 119.
We have upgraded to the next phase of the Electronic Prescription Service (EPS) which means that almost all our prescriptions will now be processed electronically.
You will receive your prescriptions in the same way as you do now.
Read more about EPS on the NHS website.
We are aware that if you usually have B12 injections, you may be concerned about what will happen with your injections during the COVID-19 pandemic. The GPs have produced guidance to provide you with this information and give some reassurance. If you have any questions regarding this please don’t hesitate to contact us.
NHS Dietitians in Somerset have developed useful webinars to provide accurate informaion to patients. To access these, visit https://patientwebinars.co.uk/
Please note, we will no longer use our fax machine from 24th October. If you need to send something to us, please use the email address on our contact page instead.
On Tuesday 30/7/19, we activated a new feature on our telephone system. At busier times, you will be given the option to receive a callback instead of waiting in the queue. If you choose to use this feature, we will call you back when you’re at the front of the queue. You may still choose to hold as normal.
This means you won’t have to hold your phone to your ear for the duration of the queue in case your call is answered and we will pay for the return call instead of you.
The NHS have developed a new, simple and secure way to access a range of NHS services on your smartphone or tablet.
For more information, visit https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/
We have a new automatic blood pressure machine in the Health Promotion room. Please follow the nearby instructions when using this machine (take 3 readings, 1 minute apart, fully complete the form and post it in reception).
We are launching a new service on 10th September called Engage Consult. Engage Consult allows you to request an appointment, prescription, or administrative item online instead of over the phone. From 10th September, you will be able to access this service from a button on our website home page.