We have a new automatic blood pressure machine in the Health Promotion room. Please follow the nearby instructions when using this machine (take 3 readings, 1 minute apart, fully complete the form and post it in reception).
We are launching a new service on 10th September called Engage Consult. Engage Consult allows you to request an appointment, prescription, or administrative item online instead of over the phone. From 10th September, you will be able to access this service from a button on our website home page.
Dr Donlevy is moving to a GP Practice elsewhere in Somerset and will be leaving the Practice on 18th May 2018.
The new named GP for her patients will be Dr Josef Collings. We anticipate that Dr Collings will join the team during October 2018, so GP healthcare for her patients will be managed by the remaining GPs at the practice until then.
You do not need to take any action in relation to this change.
This is a new initiative across Somerset whereby patients can make appointments at extended times (up until 8pm at night Monday-Friday and on Saturday mornings) at other practices across the local area. Practices working together to deliver extended access to appointments are listed on the poster below.
Appointment types will vary, some being face to face and some on the ‘phone and there will be a mixture of pre-bookable and same day appointments available across the week. They may be with a doctor but could also be with another healthcare professional such as a primary care practitioner or a nurse. We are keen to balance the importance of continuity of care with convenient access for patients whilst ensuring that the service is safe.
To book an evening or weekend appointment please contact your registered practice during normal opening times, this will help us to signpost you to the most appropriate option for your particular problem. By contacting us we can fully explain the process, ensure that the booking is appropriate (as we hope to be able to meet your needs by offering an appointment with your usual GP) and cover all the relevant information (and consent) that we need to before we book an appointment for you. Further information is shown below.
Please be aware that we are upgrading our telephone system on 20th December 2017. This may result in slight disruption to the service. We apologise for any inconvenience this may cause.
This GP practice is taking part in an important national project about diabetes care and treatment in the NHS. The project is called the National Diabetes Audit (NDA).
To take part, we will share information about your diabetes care and treatment with the NDA. The type of information, and how it is shared, is controlled by law and enforced by strict rules of confidentiality and security.
For further information about how your information is used, please click here to view the patient information leaflet.
Taking part in the NDA shows that we are committed to improving care for people with diabetes.
If you do not want your information to be used, please let us know. This will not affect your care.
A new online counselling service is available from 1st May 2017 for all 11-18 years olds in Somerset
Kooth.com is a free, safe, confidential and non-stigmatised way for young people to receive counselling, advice and support on-line. Kooth delivers thousands of counselling sessions each year in Local Authorities across the UK to young people aged 11-18. Available until 10pm each night, 365 days per year, it provides a much-needed out of hours service for advice and help.
Your GP has instructed the Receptionist to ask you a number of questions when you request an appointment. We are developing a multi-skilled team to work alongside our existing team of doctors and nurses which includes two Primary Care Practitioners (Paramedic trained) two Pharmacists and a Musculoskeletal Practitioner. The Receptionist will use the information you provide to safely direct you to the most appropriate clinician. All of our staff, including the Receptionists sign a confidentiality agreement.