This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


Changes To The Appointment System

We are aware that over the last few months getting an appointment with a doctor has become more and more difficult.

From Friday 1st April, due to patient demand for appointments continuing to be far greater than the number of appointments available, the doctors have implemented a “Telephone Triage” system.

For more information, please click here.

Care Quality Commission Inspection

Wellington Medical Centre had a Care Quality Commission (CQC) inspection visit on 4th November 2014 and are pleased to report that the overall rating for our service was “Good”.

To access the full CQC report please click here.

Health & Social Care Information Centre

The way NHS England uses confidential patient information has changed. To find out how, please click here or visit

If you would like to opt out, please print off and complete this form: Care Data Opt Out Form 


We are currently looking to expand the membership of our Patient Group. We would be particularly interested in recruiting representation from patients ages 18-40 and especially those who are parents of young children or teenagers. More information is available in the Patient Participation Group area of this website. 

Survey Results

The results of the most recent survey are now available in our Surveys and Results section.

The appointment system is changing. Please see the news reel (on our home page) for details.


GP_consultAppointments may be booked four weeks in advance to see a doctor or nurse by telephoning 01823 663551 or calling at the Surgery between 8:30am and 6:00pm Monday to Friday. Although we answer multiple lines on our main telephone system, they are very busy first thing in the morning. Calls are held in a stacking system and are answered in the order they are received. If you can leave non-urgent calls until later in the morning we will be able to deal with them more quickly.

Monday is our busiest day. If your requirement is routine and non-urgent try telephoning on another day. It will allow us to respond to your needs more quickly.

Urgent appointments

Urgent appointments can be made for the same day but may not be with the doctor of your choice and may mean you waiting until a doctor is available. Alternatively, your doctor may be available to phone you back later that day.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website